Update for Kingston - October 2020

We are now under Tier 2 High Alert and we need to stop the transmission.


New 'high alert' restrictions
Kingston is now a high risk area . This means that we are all at a higher risk of catching coronavirus.
You cannot meet anybody from outside your household or support bubble in any indoor setting.
You can meet in groups of up to six people outdoors.
Pubs, bars and restaurants must close at 10pm.
You should work from home if you can.
Schools and universities remain open.
Places of worship remain open, but you should only attend indoor venues with your household or support bubble.
Preventative measures
You can help prevent the spread of COVID-19 by remembering:
Wash your hands regularly for more than 20 seconds.
Wear a face covering in shops, on public transport and where you cannot maintain a 2 metre distance.
Keep a safe distance from people not in your household or support bubble - 2 metres where possible or 1 metre with extra precautions.
Booking a test
If you have any symptoms of coronavirus - a high temperature, a new, continuous cough or a loss or change in your sense of taste or smell - you must stay at home, and book a free test immediately at www.nhs.uk/coronavirus or call 119.
Rules on self-isolation
If you test positive for COVID-19, you must self isolate for 10 days from when your symptoms started. Anyone you live with must self isolate for 14 days from when your symptoms started.
If you are contacted by NHS Test and Trace and told you have been in close contact with someone who has tested positive for COVID-19, you must self isolate for 14 days. You should only book a free test if you develop any symptoms.
The council and other agencies will support you if you and your family need to self isolate and have no one else to call on. To find out what support is available complete our support form at www.bitly.com/KingstonHelp or call us on 020 8547 5000.
The Government has announced financial support for those on low incomes and in receipt of benefits who cannot work from home if they are required to self isolate. More details are available at www.kingston.gov.uk/self-isolation-payment
The Government will be imposing fines starting at £1,000 and rising to £10,000 for those who do not follow the rules on self isolation. This will be enforced by the Police.
The NHS app
The NHS COVID-19 app will help to prevent the spread of coronavirus by helping to identify people who’ve been in close recent contact with someone who’s tested positive for coronavirus, and will send them an alert straight to their mobile phone asking them to self-isolate. You can download the app from the App Store on your phone. To find out more, go to www.covid19.nhs.uk
Why should I follow the rules?
The rules are here to protect you, and to help you protect your friends and family. If you increase your risk of exposure to the virus, you increase the risk of everyone around you.
By following the rules and playing our part, we can also protect jobs and protect our local hospital and NHS services. We need to prevent the spread of COVID-19 to ensure the NHS can continue to provide all the essential services people across our borough rely on.






A Message from our CEO - 18th September 2020

After a summer of staying near home, restricted travels and limitations on our activities, I am very pleased we can offer you some wellbeing support over the next few months. It is not nearly as much as we would normally like to do, but we have listened to your ideas and suggestions and been as creative as we possibly can, with the current guidelines. We are very aware of the guidance, and apologise if we have to curtail any activity, but really hope we will be able to expand our offer instead! It is so important that you, our amazing carers, take time to look after yourselves. Thank you so much for all you do. Please do get in touch with us, if we can offer any support at all, and we look forward to seeing you at some point soon.

See our Wellbeing Newsletter Autumn 2020 for more details.


Best wishes, Diane



A Message from our CEO - 17th July 2020


Welcome to Kingston Carers’ Network, I am delighted that you are interested in knowing what we offer the amazing carers in our borough.


It has been a very unusual and challenging few months and I would like to reassure you that we are still here and keen to support you all. For the time being, we are continuing to provide information, advice and guidance only via telephone, email or video call (zoom, teams, what’s app). Most of our regular support groups continue, again by zoom and we hope to restart some physical exercise classes in small groups, in the park, in the next week or so. The young carers’ project has a wonderful summer planned, with virtual activities and we have also reintroduced actual groups, with a robust risk assessment.


As you know, the situation does change and we are working hard to return to a more face to face service, when it is safe to do so. We are especially looking forward to our wellbeing activities, particularly our day trips which so many of our carers enjoy.


Diane White, CEO



10 June 2020 - New Government Guidance - easing of lockdown rules


The government has set out its plan to return life to as near normal as we can, for as many people as we can, as quickly and fairly as possible in order to safeguard livelihoods, but in a way that is safe and continues to protect our NHS.


The government has published guidance on staying safe outside your home and guidance on social distancing rules. This page sets out key FAQs to help you prepare for these changes.


This guidance applies in England – people in ScotlandWales and Northern Ireland should follow the specific rules in those parts of the UK.




13 May 2020 - Government issues new lockdown rules

The Government has issued new lockdown guidance to prevent the spread of COVID-19. The new rules come into effect today, Wednesday 13 May. The lockdown is not over and everyone should continue to:

  • stay at home as much as possible
  • do not leave home if you have symptoms of COVID-19
  • work from home if you can
  • follow social distancing guidelines and keep 2 metres apart from others if you go out
  • limit contact with people not in your household
  • avoid public transport wherever possible
  • wash your hands regularly

Updated rules on spending time outdoors

New Government guidance on spending time outdoors means you can now leave your home more than once a day and spend more time outdoors, as long as you stay 2 metres apart from anyone who is not in your household.

Parks and outdoor spaces across the borough are open, but playgrounds and outdoor gyms remain closed in line with Government rules.

Updated rules on meeting people

You are now allowed to meet up with one person who is not in your household outside, as long as you keep 2 metres apart from them.

Dos and don’ts
The Government has produced a list of FAQs to help explain what you can and cannot do.

People who have been identified as clinically extremely vulnerable should continue to follow the Government guidelines on shielding.


25th March 2020 - A Message from our CEO Diane White

In these unprecedented times, Kingston Carers’ Network remains committed to supporting our carers. Understandably, we are all feeling anxious, but we will do our very best to help you, even if it is in a different way from before.

The Council has a helpline offering advice and guidance, and to register for practical support, 020 8547 5000

Please read below and don’t hesitate to contact us, by email preferably, or on 020 3031 2757.



As you all know, the Government has announced that everyone should stay at home and not venture outside, unless it is absolutely necessary: 

  • Only go outside for food, health reasons or essential work

  • If you go out, stay 2 metres (6ft) away from other people at all times

  • Wash your hands as soon as you get home

Do not meet others, even friends or family members. 

You can spread the virus even if you don’t have symptoms.

Handwashing is crucial: Wash your hands more often than usual, for 20 seconds each time with soap and water or hand sanitiser. 

Kingston Carers’ Network is dedicated to continuing to support our carers through this difficult time, while protecting our staff, carers and the wider community.

The office will be closed, but all our staff will be working from home and finding alternative ways that we can communicate with, and support all our carers.  

We will be updating this page regularly, and sending out email bulletins and social media alerts. 


Statement  - 17th March 2020

We are aware that this is a very worrying time for everyone. As we come into contact with vulnerable people, we feel that unfortunately we must take extra care and have closed our activities for the time being. This includes Young Carers' Project activities and our Adult Carer wellbeing programme. We will also be offering phone and email support, rather than face to face appointments. We assure you that we will continue to offer our support as much as we possibly can.

Please don’t hesitate to contact us with any concerns and we would recommend that if you have access to the internet, you check the NHS and GOV.UK websites, plus Carers UK, which is particularly helpful for carers.
This page will be regularly updated with news and advice for carers.