New National Restrictions from 5 November

New National Restrictions from 5 November


COVID-19 case numbers are rising rapidly across the whole of the UK and in other countries. We must act now to control the spread of the virus. The single most important action we can all take, in fighting coronavirus, is to stay at home, to protect the NHS and save lives.


When we reduce our day-to-day contact with other people, we will reduce the spread of the infection. That is why, from Thursday 5 November until Wednesday 2 December, the Government is taking the following action:


  1. Requiring people to stay at home, except for specific purposes.
  2. Preventing gathering with people you do not live with, except for specific purposes.
  3. Closing certain businesses and venues.


These new measures have been carefully judged to achieve the maximum reduction in growth in the number of cases, preventing the NHS from being overwhelmed, whilst ensuring that schools, colleges and universities stay open and that as many people as possible continue to work.


Until Thursday 5 November, the relevant Local Covid Alert Level measures will continue to apply in the area where you live. From Thursday the national restrictions replace the local restrictions in your area. No new areas will move in the LCAL Very High restrictions between now and Thursday.


The new measures will apply nationally for four weeks up to Wednesday 2 December. At the end of the period, we will look to return to a regional approach, based on the latest data.


Complying with the new measures will help limit the spread of coronavirus, reduce the impact on the NHS and save lives. They will be underpinned by law which will make clear about what you must and must not do from 5 November. The relevant authorities, including the police, will have powers to enforce the law – including through fines and dispersing gatherings.


Protect your loved ones. Download the App.


Please download the NHS App to keep updated on the latest guidance from Thursday 5 November


There is separate additional guidance for households with a possible or confirmed coronavirus infection


1. Stay at home


This means you must not leave or be outside of your home except for specific purposes. These include:


  • for childcare or education, where this is not provided online
  • for work purposes, where your place of work remains open and where you cannot work from home (including if your job involves working in other people’s homes)
  • to exercise outdoors or visit an outdoor public place - with the people you live with, with your support bubble or, when on your own, with 1 person from another household (children under school age, as well as those dependent on round-the-clock care, such as those with severe disabilities, who are with their parents will not count towards the limit on two people meeting outside).
  • for any medical concerns, reasons, appointments and emergencies, or to avoid or escape risk of injury or harm - such as domestic abuse
  • shopping for basic necessities, for example food and medicine, which should be as infrequent as possible
  • to visit members of your support bubble or provide care for vulnerable people, or as a volunteer


This list is not exhaustive and there are other limited circumstances where you may be permitted to leave or be outside of your home. These will be set out in law and further detailed guidance will be provided.


2. Staying safe outside the home (Social Distancing)


You should minimise time spent outside your home and when around other people ensure that you are two metres apart from anyone not in your household or support bubble.


Remember - ‘Hands. Face. Space’:


  • hands – wash your hands regularly and for 20 seconds
  • face – wear a face covering in indoor settings where social distancing may be difficult, and where you will come into contact with people you do not normally meet
  • space – stay 2 metres apart from people you do not live with where possible, or 1 metre with extra precautions in place (such as wearing face coverings or increasing ventilation indoors)


3. Meeting with family and friends


You must not meet socially indoors with family or friends unless they are part of your household - meaning the people you live with - or support bubble.


support bubble is where a household with one adult joins with another household. Households in that support bubble can still visit each other, stay overnight, and visit outdoor public places together.


You can exercise or visit outdoor public places with the people you live with, your support bubble, or 1 person from another household (children under school age, as well as those dependent on round-the-clock care, such as those with severe disabilities, who are with their parents will not count towards the limit on two people meeting outside).


Outdoor public places include:


  • parks, beaches, countryside,
  • public gardens (whether or not you pay to enter them), allotments
  • playgrounds


You cannot meet in a private garden.


4. Businesses and venues


To reduce social contact, the Government has ordered certain businesses and venues to close. These include:


  • all non-essential retail, including, but not limited to clothing and electronics stores, vehicle showrooms, travel agents, betting shops, auction houses, tailors, car washes, tobacco and vape shops.
  • indoor and outdoor leisure facilities such as bowling alleys, leisure centres and gyms, sports facilities including swimming pools, golf courses and driving ranges, dance studios, stables and riding centres, soft play facilities, climbing walls and climbing centres, archery and shooting ranges, water and theme parks,
  • entertainment venues such as theatres, concert halls, cinemas, museums and galleries, casinos, adult gaming centres and arcades, bingo halls, bowling alleys, concert halls, zoos and other animal attractions, botanical gardens;
  • personal care facilities such as hair, beauty and nail salons, tattoo parlours, spas, massage parlours, body and skin piercing services, non-medical acupuncture, and tanning salons.


Food shops, supermarkets, garden centres and certain other retailers providing essential goods and services can remain open. Essential retail should follow COVID-secure guidelines to protect customers, visitors and workers.


Non-essential retail can remain open for delivery to customers and click-and-collect.


Playgrounds can remain open.


Hospitality venues like restaurants, bars and pubs must close, but can still provide takeaway and delivery services. However, takeaway of alcohol will not be allowed.


Hotels, hostels and other accommodation should only open for those who have to travel for work purposes and for a limited number of other exemptions which will be set out in law.


A full list of the business closures will be published and set out in law.


Some venues will be allowed to remain open for specific exempt activities, like childcare and support groups. Support groups that are essential to deliver in person can continue with up to 15 participants where formally organised to provide mutual aid, therapy or any other form of support. This includes support to victims of crime, people in drug and alcohol recovery, new parents and guardians, people with long-term illnesses, people facing issues relating to their sexuality or gender, and those who have suffered bereavement.


A number of public services will also stay open and you will be able to leave home to visit them. These include:


  • the NHS and medical services like GPs. We are supporting the NHS to safely carry out urgent and non-urgent services and it is vital anyone who thinks they need any kind of medical care comes forward and seeks help.
  • Jobcentre Plus sites
  • Courts
  • Civil Registrations Offices


5. Weddings, civil partnerships, religious services and funerals


Funerals can be attended by a maximum of 30 people, and it is advised that only close friends and family attend. Linked ceremonial events such as stone settings and ash scatterings can also continue with up to 15 people in attendance. Anyone working is not included. Social distancing should be maintained between people who do not live together or share a support bubble.


Weddings, civil partnership ceremonies will not be permitted to take place except in exceptional circumstances.


Places of Worship will be closed, unless they are being used for:


  • Funerals
  • To broadcast acts of worship
  • Individual prayer
  • Formal childcare or where part of a school
  • Essential voluntary and public services, such as blood donation or food banks
  • Other exempted activities such as some support groups


6. Going to work


To help contain the virus, everyone who can work effectively from home must do so. Where people cannot do so (for instance people who work in critical national infrastructure, construction or manufacturing) they should continue to travel to work/attend their workplace. This is essential to keeping the country operating and supporting vital sectors and employers.


Public sector employees working in essential services, including education settings, should continue to go into work . The risk of transmission can be substantially reduced if COVID-secure guidelines are followed closely. Extra consideration should be given to those people at higher risk.


7. Going to school, college and university


The Government will continue to prioritise the wellbeing and long-term futures of our young people and will not be closing schools, colleges or universities. It remains very important for children and young people to attend, to support their wellbeing and education and help working parents and guardians. Senior clinicians still advise that school is the best place for children to be, and so they should continue to go to school. Schools have implemented a range of protective measures to make them safe.


The Prime Minister and Education Secretary have been clear that exams will go ahead next summer, as they are the fairest and most accurate way to measure a pupil’s attainment. We therefore need to keep schools and colleges open so that children are able to keep progressing towards exams and the next stage of education or employment. Students now have more time to prepare for their exams next year, as most AS, A levels and GCSEs will be held 3 weeks later to help address the disruption caused by the pandemic.


Universities have welcomed students back and we have published guidance advising universities on reopening to ensure they have safety measures in place to minimise the spread of the virus. Universities and adult education settings should consider moving to increased levels of online learning where possible.


There are further restrictions in place:


  • If you live at university, you must not move back and forward between your permanent home and student home during term time. You should only return home at the end of term for Christmas. We will publish further guidance on the end of term.


8. Childcare and children’s activities


Parents will still be able to access some registered childcare and other childcare activities (including wraparound care) where reasonably necessary to enable parents to work, or for the purposes of respite care.


Early years settings can remain open. Parents are able to form a childcare bubble with another household for the purposes of informal childcare, where the child is 13 or under. As above, some households will also be able to benefit from being in a support bubble, which allows single adult households to join another household.


Some youth services may be able to continue, such as 1-1 youth work and support groups, but most youth clubs and groups will need to cease for this period.


9. Protecting people more at risk from coronavirus


If you are over 60 or clinically vulnerable, you could be at higher risk of severe illness from coronavirus. You:


  • should be especially careful to follow the rules and minimise your contacts with others

  • should continue to wash your hands carefully and more frequently than usual and maintain thorough cleaning of frequently touched areas in your home and/or workspace


Clinically vulnerable people are those who are:


  • aged 70 or over (regardless of medical conditions)
  • under 70 with an underlying health condition listed below (that is, anyone instructed to get a flu jab each year on medical grounds):

    • chronic (long-term) mild to moderate respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
    • chronic heart disease, such as heart failure
    • chronic kidney disease
    • chronic liver disease, such as hepatitis
    • chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS) or cerebral palsy
    • diabetes
    • a weakened immune system as the result of certain conditions or medicines they are taking (such as steroid tablets)
    • being seriously overweight (a body mass index (BMI) of 40 or above)
  • pregnant


There is a further group of people who are defined, also on medical grounds, as clinically extremely vulnerable to coronavirus – that is, people with specific serious health conditions. Over this period, we are advising the CEV to work from home. If you cannot work from home, you are advised not to go to work and may be eligible for Statutory Sick Pay (SSP) or Employment Support Allowance (ESA). You are encouraged to stay at home as much as possible, but are encouraged to go outside for exercise. The full new guidance will be published on Monday 2 November and the Government will write to everybody who is clinically extremely vulnerable to set out detailed advice while the new restrictions are in place. Current advice is in place at each local COVID alert level.


10. Visiting relatives in care homes


Guidance on care home visits will be published ahead of Thursday. For now, you should follow existing guidance


11. Travel


You should avoid travelling in or out of your local area, and you should look to reduce the number of journeys you make. However you can and should still travel for a number of reasons, including:


  • travelling to work where this cannot be done from home
  • travelling to education and for caring responsibilities
  • hospital GP and other medical appointments or visits where you have had an accident or are concerned about your health
  • visiting venues that are open, including essential retail
  • exercise, if you need to make a short journey to do so


If you need to travel we encourage you to walk or cycle where possible, and to plan ahead and avoid busy times and routes on public transport. This will allow you to practise social distancing while you travel.


Overnight stays and holidays away from primary residences will not be allowed. This includes holidays abroad and in the UK. It also means you cannot stay in a second home, if you own one, or staying with anyone you do not live with or are in a support bubble with. There are specific exceptions, for example if you need to stay away from home (including in a second home) for work purposes, but this means people cannot travel overseas or within the UK, unless for work, education or other legally permitted reasons.


You must not travel if you are experiencing any coronavirus symptoms, are self-isolating as a result of coronavirus symptoms, are sharing a household or support bubble with somebody with symptoms, or have been told to self-isolate after being contacted by NHS Test and Trace.


If you need to use public transport - to travel to work for example - you should follow the safer travel guidance. This includes the rules on wearing face masks and advice on car sharing.


For those planning to travel into England, you should check the current travel corridor list to see whether you need to isolate for 14 days. You will still be required to abide by the restrictions set out here even if you do not need to isolate. If you do need to travel overseas from England before 2 December (and are legally permitted to do so, for example, because it is for work), even if you are returning to a place you’ve visited before, you should look at the rules in place at your destination, the Foreign, Commonwealth and Development Office (FCDO) travel advice.


British nationals currently abroad do not need to return home immediately. However, you should check with your airline or travel operator on arrangements for returning.


12. Financial support


Workers in any part of the UK can retain their job, even if their employer cannot afford to pay them, and be paid at least 80% of their salary up to £2500 a month.


The flexibility of the current CJRS will be retained to allow employees to continue to work where they can.


Employers small or large, charitable or non-profit are eligible and because more businesses will need to close, they will now be asked to pay just National Insurance and Pensions contributions for their staff during the month of November – making this more generous than support currently on offer.


The Job Support Scheme will not be introduced until after Coronavirus Job Retention Scheme ends Wherever you live, you may be able to get financial help through the:






Update for Kingston - October 2020

We are now under Tier 2 High Alert and we need to stop the transmission.


New 'high alert' restrictions
Kingston is now a high risk area . This means that we are all at a higher risk of catching coronavirus.
You cannot meet anybody from outside your household or support bubble in any indoor setting.
You can meet in groups of up to six people outdoors.
Pubs, bars and restaurants must close at 10pm.
You should work from home if you can.
Schools and universities remain open.
Places of worship remain open, but you should only attend indoor venues with your household or support bubble.
Preventative measures
You can help prevent the spread of COVID-19 by remembering:
Wash your hands regularly for more than 20 seconds.
Wear a face covering in shops, on public transport and where you cannot maintain a 2 metre distance.
Keep a safe distance from people not in your household or support bubble - 2 metres where possible or 1 metre with extra precautions.
Booking a test
If you have any symptoms of coronavirus - a high temperature, a new, continuous cough or a loss or change in your sense of taste or smell - you must stay at home, and book a free test immediately at or call 119.
Rules on self-isolation
If you test positive for COVID-19, you must self isolate for 10 days from when your symptoms started. Anyone you live with must self isolate for 14 days from when your symptoms started.
If you are contacted by NHS Test and Trace and told you have been in close contact with someone who has tested positive for COVID-19, you must self isolate for 14 days. You should only book a free test if you develop any symptoms.
The council and other agencies will support you if you and your family need to self isolate and have no one else to call on. To find out what support is available complete our support form at or call us on 020 8547 5000.
The Government has announced financial support for those on low incomes and in receipt of benefits who cannot work from home if they are required to self isolate. More details are available at
The Government will be imposing fines starting at £1,000 and rising to £10,000 for those who do not follow the rules on self isolation. This will be enforced by the Police.
The NHS app
The NHS COVID-19 app will help to prevent the spread of coronavirus by helping to identify people who’ve been in close recent contact with someone who’s tested positive for coronavirus, and will send them an alert straight to their mobile phone asking them to self-isolate. You can download the app from the App Store on your phone. To find out more, go to
Why should I follow the rules?
The rules are here to protect you, and to help you protect your friends and family. If you increase your risk of exposure to the virus, you increase the risk of everyone around you.
By following the rules and playing our part, we can also protect jobs and protect our local hospital and NHS services. We need to prevent the spread of COVID-19 to ensure the NHS can continue to provide all the essential services people across our borough rely on.






A Message from our CEO - 18th September 2020

After a summer of staying near home, restricted travels and limitations on our activities, I am very pleased we can offer you some wellbeing support over the next few months. It is not nearly as much as we would normally like to do, but we have listened to your ideas and suggestions and been as creative as we possibly can, with the current guidelines. We are very aware of the guidance, and apologise if we have to curtail any activity, but really hope we will be able to expand our offer instead! It is so important that you, our amazing carers, take time to look after yourselves. Thank you so much for all you do. Please do get in touch with us, if we can offer any support at all, and we look forward to seeing you at some point soon.

See our Wellbeing Newsletter Autumn 2020 for more details.


Best wishes, Diane



A Message from our CEO - 17th July 2020


Welcome to Kingston Carers’ Network, I am delighted that you are interested in knowing what we offer the amazing carers in our borough.


It has been a very unusual and challenging few months and I would like to reassure you that we are still here and keen to support you all. For the time being, we are continuing to provide information, advice and guidance only via telephone, email or video call (zoom, teams, what’s app). Most of our regular support groups continue, again by zoom and we hope to restart some physical exercise classes in small groups, in the park, in the next week or so. The young carers’ project has a wonderful summer planned, with virtual activities and we have also reintroduced actual groups, with a robust risk assessment.


As you know, the situation does change and we are working hard to return to a more face to face service, when it is safe to do so. We are especially looking forward to our wellbeing activities, particularly our day trips which so many of our carers enjoy.


Diane White, CEO



10 June 2020 - New Government Guidance - easing of lockdown rules


The government has set out its plan to return life to as near normal as we can, for as many people as we can, as quickly and fairly as possible in order to safeguard livelihoods, but in a way that is safe and continues to protect our NHS.


The government has published guidance on staying safe outside your home and guidance on social distancing rules. This page sets out key FAQs to help you prepare for these changes.


This guidance applies in England – people in ScotlandWales and Northern Ireland should follow the specific rules in those parts of the UK.



13 May 2020 - Government issues new lockdown rules

The Government has issued new lockdown guidance to prevent the spread of COVID-19. The new rules come into effect today, Wednesday 13 May. The lockdown is not over and everyone should continue to:

  • stay at home as much as possible
  • do not leave home if you have symptoms of COVID-19
  • work from home if you can
  • follow social distancing guidelines and keep 2 metres apart from others if you go out
  • limit contact with people not in your household
  • avoid public transport wherever possible
  • wash your hands regularly

Updated rules on spending time outdoors

New Government guidance on spending time outdoors means you can now leave your home more than once a day and spend more time outdoors, as long as you stay 2 metres apart from anyone who is not in your household.

Parks and outdoor spaces across the borough are open, but playgrounds and outdoor gyms remain closed in line with Government rules.

Updated rules on meeting people

You are now allowed to meet up with one person who is not in your household outside, as long as you keep 2 metres apart from them.

Dos and don’ts
The Government has produced a list of FAQs to help explain what you can and cannot do.

People who have been identified as clinically extremely vulnerable should continue to follow the Government guidelines on shielding.


25th March 2020 - A Message from our CEO Diane White

In these unprecedented times, Kingston Carers’ Network remains committed to supporting our carers. Understandably, we are all feeling anxious, but we will do our very best to help you, even if it is in a different way from before.

The Council has a helpline offering advice and guidance, and to register for practical support, 020 8547 5000

Please read below and don’t hesitate to contact us, by email preferably, or on 020 3031 2757.



As you all know, the Government has announced that everyone should stay at home and not venture outside, unless it is absolutely necessary: 

  • Only go outside for food, health reasons or essential work

  • If you go out, stay 2 metres (6ft) away from other people at all times

  • Wash your hands as soon as you get home

Do not meet others, even friends or family members. 

You can spread the virus even if you don’t have symptoms.

Handwashing is crucial: Wash your hands more often than usual, for 20 seconds each time with soap and water or hand sanitiser. 

Kingston Carers’ Network is dedicated to continuing to support our carers through this difficult time, while protecting our staff, carers and the wider community.

The office will be closed, but all our staff will be working from home and finding alternative ways that we can communicate with, and support all our carers.  

We will be updating this page regularly, and sending out email bulletins and social media alerts. 


Statement  - 17th March 2020

We are aware that this is a very worrying time for everyone. As we come into contact with vulnerable people, we feel that unfortunately we must take extra care and have closed our activities for the time being. This includes Young Carers' Project activities and our Adult Carer wellbeing programme. We will also be offering phone and email support, rather than face to face appointments. We assure you that we will continue to offer our support as much as we possibly can.

Please don’t hesitate to contact us with any concerns and we would recommend that if you have access to the internet, you check the NHS and GOV.UK websites, plus Carers UK, which is particularly helpful for carers.
This page will be regularly updated with news and advice for carers.